We use Xtrafreshhh for work and home. They are the best cleaning service we have had. So hard-working and great attention to detail. Highly recommend.
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Rachel H.
8 months ago
★★★★★
Used for over year and always been really happy with the service. It’s lovely to come home to a clean house every week. Highly recommend.
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Malik K.
8 months ago
★★★★★
I have been making use of XtraFreshhh’s services for around 2-3 years now and theyve always done a great job along with amazing customer service - highly recommend!
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Adam S.
a year ago
★★★★★
Had XtraFreshhh round today for a deep clean and my house is absolutely spotless. Very professional, friendly service and great comms. Highly recommended!
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Alexandra S.
2 years ago
★★★★★
Alexandra and her team came yesterday & our house was left spotless. The standard is really high, with every inch being cleaned. Very impressed
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Simon U.
8 months ago
★★★★★
EXCELLENT / Wouldn’t hesitate to recommend their services to anyone
Yes, we bring the products and equipment. Please tell us about product preferences or allergies at least 48 hours before your clean, or when booking if it is sooner.
Every cleaner had a DBS check and a right-to-work check when they joined, and trains with us before cleaning alone.
We estimate from the details you give us. You can also ask for a free in-home estimate. We agree the tasks and booked time, but cannot guarantee that everything will be finished within the estimate.
Usually one cleaner. Sometimes we send two or more, depending on the work and availability. We agree the booked cleaning time and price with you.
We try to send the same cleaner, but cannot guarantee it. Holidays, sickness or scheduling can mean a different cleaner. Everyone works to our agreed cleaning standards.
Yes. Please give at least 48 hours’ notice to cancel, rearrange or pause a visit. With less notice, we charge the full agreed visit price, less any costs saved or reduction in our loss from replacement work. If we give your slot to another customer, there is no charge. Your statutory cancellation rights still apply. If you pause regular cleaning, we cannot guarantee the same slot or cleaner when you return. See our cancellation terms for details.
Yes, subject to availability. Contact us if you want to change how often we come, and we’ll check the new schedule. Please give at least 48 hours’ notice for changes to a booked visit.
Please contact us as soon as possible with the details. We’ll investigate and discuss putting it right. Your statutory rights are not affected.
